Talknova is a UK-based SaaS company that provides intelligent AI chat agents for websites. Our chatbots help businesses automate customer support, capture leads, and improve conversions—24/7
Our solutions are ideal for e-commerce stores, SaaS platforms, and service-based businesses of all sizes. If you need to engage visitors, automate queries, or reduce response times, Talknova is for you.
Our AI chat agents can be trained on your website content, FAQs, and business-specific data. They use natural language processing (NLP) to deliver human-like responses to your customers in real time.
Yes! We offer a 1-month free trial so you can test our platform with full access—no credit card required.
If you wish to continue using our service, you can subscribe to one of our paid plans. If not, your account will be paused and no charges will be made unless you opt in.
You simply copy and paste a script into your website’s HTML (or install a plugin if you’re using WordPress or Shopify). Full installation instructions are available in your dashboard.
No.You may only crawl websites you own or have full legal rights to access. Unauthorized crawling is strictly prohibited.
You must not upload or train the chatbot with derogatory, political, sexual, racist, or discriminatory content. Any such violation will result in immediate suspension or termination.
Yes. We follow UK GDPR regulations and use encryption and best-in-class cloud infrastructure to ensure your data and your customers’ information are secure.
You retain ownership of the content you provide and the chat data generated through your agent. Talknova acts as a data processor on your behalf.
We offer flexible monthly and annual plans based on usage, features, and support levels. Pricing details are available on our website or by contacting our sales team.
Yes. You can cancel your subscription at any time from your dashboard. Your service will remain active until the end of your current billing cycle.
No, we do not offer refunds as each client gets a full 1-month free trial to test the service before subscribing. See our Refund Policy for more details.
Absolutely. You can train the AI with your content, choose its tone and personality, and configure workflows to suit your business needs.
Yes. We also build bespoke AI-powered business tools such as workflow automation, integrations with CRMs, and industry-specific AI solutions.
All plans include email and live chat support. Priority support and onboarding assistance are available on higher-tier plans.
Yes. Our agents are powered by advanced NLP and can answer layered questions, guide users through processes, and escalate to human agents when needed.
Yes, our platform supports integrations with CRMs, helpdesks, WhatsApp, Messenger, Slack, and more.
Yes. You can track usage, response accuracy, missed queries, and customer interactions directly from your dashboard.
Yes. We offer white-labeling options for agencies or enterprises looking to resell or present the bot under their own brand.
For any other query please Contact us
From Team Talknova
An affordable AI chatbot that cuts operational costs while supporting customers and generating leads.
Delivers reliable responses by following scripts and guidelines, minimising human error.
Handles thousands of conversations simultaneously, perfect for growth and peak demand.
Robust data‑protection ensures customer privacy and regulatory compliance.
Instantly learns about your company, products and processes from existing data sources.
Supports multiple languages for a truly global audience.
Documents upload | Up to 5 files |
Total size of files | 5 MB |
Number of URL’s from your site | 50 |
Documents upload | Up to 20 files |
Total size of files | 25 MB |
Number of URL’s from your site | 150 |
Documents upload | Up to 20 files |
Total size of files | 50 MB |
Number of URL’s from your site | 200 |